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Enviroscent Help Center

What is Enviroscent’s refund/exchange or return policy?

Refunds, Exchanges and Returns

When will my order ship?

How can I track the status of an order I just placed?

How can I track my order that's already shipped?

How do I cancel my order?

Why did my order get canceled?

Orders

Holidays 2025 Shipping

Shipping Policy and Options

Does Enviroscent offer free shipping?

Where does Enviroscent ship?

Shipping Policy & Options

How do subscriptions work?

Subscriptions - free shipping

How do I cancel my subscription?

Why didn’t my subscription order arrive when I expected it to?

Will I get an email each time my subscription item(s) ship?

Can I put my subscription on hold?

Can I change my subscription scent choice?

Can I change my subscription product?

I've moved – how do I change my subscription delivery address?

My payment information has changed – how do I update my subscription payment?

Subscriptions

Product questions or issues?

What happens when the item I want is out of stock?

What is SmartLabel? Ingredients?

Does Enviroscent offer samples?

Does Enviroscent offer price adjustments?

Product Support

How do I use my coupon code?

Discounts

What if I forgot my Enviroscent account password?

I’m having issues with the site, where can I get help?

How do I opt out of marketing emails?

Technical Assistance

California Right to Know – products available at select retailers.

California Right to Know

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Refunds, Exchanges and Returns

Orders

Shipping Policy & Options

Subscriptions

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Discounts

Technical Assistance

California Right to Know