Product questions or issues?
We're happy to help. Please email our customer support at [email protected] Monday - Thursday, 9am-4pm EST, and Friday, 9am-2pm EST. We’ll get back to you in 1-3 business days.
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Product Support
What happens when the item I want is out of stock?
On the product page, if the scent or product you’re looking for is out of stock, you’ll see an option to sign up for a notification once the item is back in stock. We’ll email you as soon as it’s available again.
What is SmartLabel? Ingredients?
SmartLabel is a digital tool being used by Enviroscent and a growing number of consumer goods companies in the U.S. Smartlabel® gives you easy and instant access to detailed product information – beyond what you’ll find on product packaging. It provi
Does Enviroscent offer samples?
We do not currently offer samples, but here’s the good news: we do offer a one-time 30-day return or exchange policy for all items purchased from enviroscent.com [from date of receipt]. If you’re unhappy with your purchase, email our customer support
Does Enviroscent offer price adjustments?
If you purchase an item from www.enviroscent.com, and we lower the price on www.enviroscent.com within 14 days of your purchase, we'll happily refund the difference. Price adjustments apply to the product only. Adjustments are not applicable on tax a