Product questions or issues?
We're happy to help. Please call our customer support at 1-866-427-7172, Monday – Friday, 9 am – 4 pm EST, or email us at [email protected]. We’ll get back to you in 1-2 business days.
All articles
Product Support
What happens when the item I want is out of stock?
On the product page, if the scent or product you’re looking for is out of stock, you’ll see an option to sign up for a notification once the item is back in stock. We’ll email you as soon as it’s available again.
What is SmartLabel? Ingredients?
SmartLabel is a digital tool being used by Enviroscent and a growing number of consumer goods companies in the U.S. Smartlabel® gives you easy and instant access to detailed product information – beyond what you’ll find on product packaging. It provi
Does Enviroscent offer samples?
We do not currently offer samples, but here’s the good news: we do offer a 30-day return/exchange policy for all items purchased from enviroscent.com. So if you don’t love it, you don’t have to keep it. If you’re unhappy with your scent choice, call
Does Enviroscent offer price adjustments?
If you purchase an item from www.enviroscent.com, and we lower the price on www.enviroscent.com within 14 days of your purchase, we'll happily refund the difference. Price adjustments apply to the product only. Adjustments are not applicable on tax a