For standard delivery: Online orders are shipped on Mondays, Wednesdays & Fridays (except for scheduled facility closures). This means most orders will ship within 2-3 business days. For expedited orders: Orders received by 12 pm EST Monday-Thursday
After placing your order, you'll get an "order confirmation" email to let you know we've received your order and are working hard to send it on its way to you. If you have an account with us, you can just log into your account at any time to see your
When your order was shipped, you should have received a shipping confirmation email. You can locate your tracking info there. If you have an account with us, you can log into your account at any time to see your order tracking info in your “order his
If you need to cancel your order, just call us at 1-866-427-7172 Monday-Thursday 9 am - 4 pm and Friday 9 am - 2 pm EST or send an email to [email protected], and we’ll be happy to help.
If you got an email that your order was canceled, it's usually due to one of the following reasons:. If we canceled your order, you will not be billed for any canceled items.