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For standard delivery: Online orders are shipped on Mondays, Wednesdays &amp; Fridays (except for scheduled facility closures). This means most orders will ship within 2-3 business days.&#xA0;&#xA0;For expedited orders:&#xA0;Orders received by 12 pm EST Monday-Thursday will ship the same day. (Please note: UPS and FedEx air delivery times begin after the carrier has received the packages, not from the date the order was placed.)&#xA0;

For standard delivery: Online orders are shipped on Mondays, Wednesdays & Fridays (except for scheduled facility closures). This means most orders will ship within 2-3 business days. For expedited orders: Orders received by 12 pm EST Monday-Thursday

When will my order ship?

Orders

How do subscriptions work?

How do I cancel my subscription?

Why didn’t my subscription order arrive when I expected it to?

Will I get an email each time my subscription item(s) ship?

Can I put my subscription on hold?

Can I change my subscription scent choice?

Can I change my subscription product?

I've moved – how do I change my subscription delivery address?

My payment information has changed – how do I update my subscription payment?

Subscriptions

What is Enviroscent’s refund/exchange policy?

Returns and Exchanges

How can I track the status of an order I just placed?

How can I track my order that's already shipped?

How do I cancel my order?

Why did my order get canceled?

Safe & Sanitary Shipping

Does Enviroscent offer free shipping?

Where does Enviroscent ship?

What are my shipping options?

Shipping Policy & Options

Product questions or issues?

What happens when the item I want is out of stock?

What is SmartLabel? Ingredients?

Does Enviroscent offer samples?

Does Enviroscent offer price adjustments?

Product Support

How do I use my coupon code?

Discounts

What if I forgot my Enviroscent account password?

I’m having issues with the site, where can I get help?

How do I opt out of marketing emails?

Technical Assistance

California Right to Know – products available at select retailers.

California Right to Know

When will my order ship?Updated 3 years ago