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Limited Edition Candle Help

What happens when the candle is out of stock?

If you have any further questions,  please call our customer support at 1-866-427-7172, Monday – Thursday, 9 am – 4 pm and Friday 9 am - 2 pm EST, or email us at [email protected].

Can I add a candle to my subscription?

We are so glad to hear you are excited about the launch of our Limited Edition Candle. Unfortunately, this item is not eligible for subscription at this time,  as it is only available for a very limited time in a limited supply. Thank you so much for

What is Enviroscent’s refund/exchange policy for the candle?

We’d love to make it right if you’re not 100% satisfied with your purchase. We offer a 30-day refund period [from the date of receipt] for items ordered on www.enviroscent.com. . For questions on how to request an authorized refund and/or exchange, p

Product questions or issues?

We're happy to help. Please call our customer support at 1-866-427-7172, Monday – Friday, 9 am – 4 pm EST, or email us at [email protected]. We’ll get back to you in 1-2 business days.

What is SmartLabel? Ingredients?

SmartLabel is a digital tool being used by Enviroscent and a growing number of consumer goods companies in the U.S. Smartlabel® gives you easy and instant access to detailed product information – beyond what you’ll find on product packaging. It provi