Yes! You’ll automatically enjoy free U.S. ground shipping on all qualifying orders $32+, no promo code required. Not valid for expedited shipping.

Yes! You&#x2019;ll automatically enjoy free U.S. ground shipping on all qualifying orders $32+, no promo code required. Not valid for expedited shipping.

Does Enviroscent offer free shipping?

We ship anywhere in the U.S. (including Alaska and Hawaii). Beginning 5/12/25, we are no longer able to support APO/FPO or P.O. Box shipments. Our apologies for any inconvenience.

We ship anywhere in the U.S. (including Alaska and Hawaii). Beginning 5/12/25, we are no longer able to support APO/FPO or P.O. Box shipments. Our apologies for any inconvenience.

Where does Enviroscent ship?

We offer standard, two-day, and next-day delivery. (Please note: UPS and FedEx air delivery times begin after the carrier has received the packages, not from the date the order was placed.). We use multiple carriers based on shipping method chosen.

We offer standard, two-day, and next-day delivery. (Please note: UPS and FedEx air delivery times begin after the carrier has received the packages, not from the date the order was placed.)We use multiple carriers based on shipping method chosen. &#xA0;For standard delivery, we use UPS Mail Innovations which is a UPS program that partners with USPS for most final/local deliveries. Most orders will arrive within 4 - 7 business days from the date of shipment.The Estimated Delivery Date shown on the tracking page (UPS) is an estimate only and not a guarantee. UPS Mail Innovations is not a day-specific service and the actual delivery date may be shorter or longer due to unforeseen delays with the carrier(s).For all shipping methods, it can take up to 72 hours (from ship date) for the carrier to update the tracking URL provided in your order shipment confirmation email. If your tracking does not update within 72 hours, please contact us at <a href="mailto:customers@enviroscent.com">customers@enviroscent.com</a>.

What are my shipping options?

Send us an email at customers@enviroscent.com and we will respond within 2 business days.

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Shipping Policy & Options

How do subscriptions work?

How do I cancel my subscription?

Why didn’t my subscription order arrive when I expected it to?

Will I get an email each time my subscription item(s) ship?

Can I put my subscription on hold?

Can I change my subscription scent choice?

Can I change my subscription product?

I've moved – how do I change my subscription delivery address?

My payment information has changed – how do I update my subscription payment?

Subscriptions

What is Enviroscent’s refund/exchange policy?

Refunds and Exchanges

When will my order ship?

How can I track the status of an order I just placed?

How can I track my order that's already shipped?

How do I cancel my order?

Why did my order get canceled?

Orders

Product questions or issues?

What happens when the item I want is out of stock?

What is SmartLabel? Ingredients?

Does Enviroscent offer samples?

Does Enviroscent offer price adjustments?

Product Support

How do I use my coupon code?

Discounts

What if I forgot my Enviroscent account password?

I’m having issues with the site, where can I get help?

How do I opt out of marketing emails?

Technical Assistance

California Right to Know – products available at select retailers.

California Right to Know